Ross Hume's Page

 

Mazda’s latest concept car the MX-5 Spyder was first shown at the SEMA motorshow in Los Angeles just a few weeks back, and while it sounds fun on paper in the flesh it’s an absolute stunner.

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I thought that I would start my blog post by looking at the company's website to find a mission statement expressing the Phoenix attitude toward customer service. I found the following statement from the careers section: "The group’s commitment to excellence in customer care demands that the bar is constantly raised".



By sending a group of sales executives, business managers and dealer principals to the annual National Automobile Dealer Association (NADA) conference, the group hopes to… Continue